Service Delivery Manager (HR & Financial Services) - Hybrid Role in Bali

Adec Innovations · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 12000000 - 15000000
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📋 Tanggung Jawab Pekerjaan

Manage and oversee the delivery of HR and Financial Services to clients, ensuring high-quality standards and client satisfaction.,Develop and implement service improvement initiatives to enhance efficiency and effectiveness.,Build and maintain strong relationships with clients, understanding their unique needs and expectations.,Lead and mentor a team of service delivery professionals, providing guidance and support.,Monitor and report on service performance, identifying areas for improvement and implementing corrective actions.,Stay up-to-date with industry trends and best practices in HR and Financial Services.,Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction.,Manage project timelines, budgets, and resources to ensure successful service delivery.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Human Resources, Finance, or a related field.,Minimum of 5 years of experience in service delivery management, preferably in HR and Financial Services.,Strong knowledge and understanding of HR and Financial Services industry standards and regulations.,Proven track record of successful service delivery and client satisfaction.,Excellent communication, leadership, and teamwork skills.,Proficiency in English, both written and spoken.,Experience with project management tools and methodologies.,Familiarity with Bali's business environment and culture is a plus.

🛠️ Keahlian

Service Delivery ManagementHR and Financial Services KnowledgeClient Relationship ManagementTeam Leadership and MentoringProject ManagementIndustry Trends and Best PracticesCross-Functional CollaborationCommunication Skills
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